As a small business owner you are probably pouring every ounce of energy into building  or growing your business. You’re hard-working, passionate, and always trying to do more, more, more. With a constant eye on your bottom line, you know you need to be as slick and streamlined as some of the big businesses your customers turn to and trust every day. Sometimes it’s easy to become bogged down in the day to day operations and be pulled away from other aspects of your business that need attention. Here are a few apps to help you “work smarter, not harder” while helping your small business look like a big business. As for cost, most offer free trials and a variety of subscription levels to match the needs of your growing business.

17hats (17hats.com)

From a quick overview of your business to tracking clients to managing multiple projects, 17hats allows you to manage your business and clients anytime, anywhere. Create custom forms, quote templates, and invoices that clients can sign online. Track time, set email and text reminders, and receive client payments, all in a single app.


VCita (vcita.com)

Clients can access an online list of services, events, and fees then schedule their appointments, register for events, and pay online. You can share documents with clients, create invoices, track online payment statuses, and reduce no-shows with automated SMS reminders. Streamline your team’s work by assigning appointments in a unified calendar.


Grasshopper (grasshopper.com)

For a local and national presence, you need both a toll free and local number for your business. Select a toll-free and/or vanity number, record your custom main greeting or use the voice studio to create a professional greeting, create customized extensions, and forward calls anywhere with Grasshopper. When you call a client, your Grasshopper caller ID is displayed so callers will never know you’re calling from your mobile phone. And no more listening to voicemails! Just open the MP3 or PDF attachment for a typed transcript of the voice message.


FreshBooks (freshbooks.com)

Simplify your accounting tasks with FreshBooks. Create professional-looking invoices, see when they are viewed, send recurring invoices and receive clients payments right from your invoice — even on their mobile device. Quickly generate popular reports like: profit & loss, payments collected, tax summary, and expense reports. Say goodbye to that shoebox once and for all by capturing expenses and sharing entries with your accountant directly through FreshBooks.


DocuSign (docusign.com)

Send, sign, and approve documents from anywhere, saving you and your clients valuable time. The most reliable and globally trusted service for electronic signatures and approvals, DocuSign also works with the services, applications, and devices you already use: Microsoft, Salesforce, Google, Apple and many more.


Zendesk (zendesk.com)

Better customer service starts with better communication. Zendesk allows you to create a single 24/7 destination for all your customer’s self-service needs. Build a knowledge base, community, and customer portal tailored to your brand in a matter of minutes. Help your customers answer their own questions, and customize tools for ticket views, triggers, and automations.


Programs that offer streamlined and automated services free up your time and keep your business looking professional. Check out a few of these apps and see how they can help your small business look big while you’re dreaming big!